Privacy Policy
Last updated: February 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email, phone number, address)
- Insurance quote details (vehicle info, property details, coverage preferences)
- Demographic information (age, gender for life insurance quotes)
- Account credentials for brokers and affiliates
2. How We Use Your Information
We use collected information to:
- Generate insurance quote estimates
- Connect you with licensed insurance brokers
- Process broker and affiliate applications
- Send relevant communications about your quote requests
- Improve our services and user experience
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Licensed insurance brokers in our network to provide quotes
- Service providers who assist in operating our platform
- Legal authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Lead data is typically retained for 3 years unless you request deletion.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing
- File a complaint with the Privacy Commissioner
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and track conversions. See our Cookie Policy for more details on how we use cookies and how to manage your preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Contact Us
For privacy inquiries or to exercise your rights, contact our Privacy Officer:
Email: privacy@xinsurance.ca
Mail: xinsurance.ca, Privacy Officer, Ontario, Canada